Reviews

*****
Japanese Automotive is rated 5.0 out of 5 stars, based on 69 reviews!
*****

I have been a customer of Doan's shop for more than 14 years. He won my business with a bid that was over 15% less than several other Brand name shops. He is always friendly, fair, and helpful. He has been my mechanic on all 4 of my vehicles since I moved to Phoenix. I would not hesitate to recommend to friends and family. Two things in life you need; a good doctor and a good mechanic; I found both.

*****

High quality and honest work done at a fair price. Don took care of me on my 02 Camry he did an outstanding job very nice honest man. thanks a million.

*****

Japanese Automotive is the best place I have ever found in Arizona. They are honest and offer outstanding service. I really like the way Don Pham cares about his customers. He is a great person that tells you the truth. Every time I have gone to this auto repair shop they have really offered the best service in town. If you want someone that really does the best repairs for the money you pay please give them a try, I really have been impressed by them. I am telling all my family and friends to call Don when they need their care fixed. Their number is 602-973-2886. Their address is 6511 N. 27th Avenue, Phoenix, AZ 85017.

*****

I recently bought a 2015 BMW 328i, took it into the BMW dealer for inspection. During this inspection they found a rat has been chewing on my wiring. BMW Chapman quoted $800 to repair the wire, without telling me how severe the damage is. I always took my previous car to Doang at Japanese Automotive (I had a lexus previously).

At first, I was skeptical since I had a German vehicle but the team was able to find the wire within minutes of my arrival. On top of everything, they only quoted me $100 to replace the wire! Of course I said yes and they were able to fix the wire in less than an hour!

The service was FAST, HONEST, and QUALITY. I will be bringing my BMW back here for future issues as well as regular maintenance.

*****

Great service , great people , honestly the best mechanics in Phoenix !
They know there business ! Very fair prices on their work .

*****

Expert, honest work at a reasonable price. I had my engine mounts replaced on an old Lexus and Don did a fantastic job. I highly recommend this place and will be going back for any future repairs.

*****

Don Pham is a stand-up guy, hes fast with the repairs, and good with prices.

*****

Always do a great job. Honest mechanics.

*****

Don is very honest professional, with reasonable prices.

*****

I highly recommend this shop best prices best service and fast service very friendly and understandable this where you should be at whenever you have problems with your car they do it right

*****

Don an his family are great people my buddy randy introduced me to them they are all about quality an they are fair they do not lie an take advantage of people don is a mechanic you can trust I'll be going to see them again

*****

This place is horrible go to cool cat across the street

*****

Very good mechanic the best

*****

Moved to Phoenix a year and a half ago and was looking for a mechanic in the area. Checked out google maps on local mechanics and came across Japanese automotive and saw the good ratings and reviews. I decided to pay a visit and met Don who was very professional and fixed my brakes. Recently, my A/C went out and was blowing hot air. Took my car over to Japanese Automotive and Don was able to diagnose and fix the problem. My A/C is working efficiently and blowing cold air! Living in the Phoenix in the summer A/C is a must have. As long as i'm living in Phoenix i'll my vehicle to Japanese Automotive. Thank you Don and Japanese Automotive!

*****

Great mechanic!

*****

Don (the owner) always has the best prices and their service is always on point. This is my top choice for mechanics in Phoenix. New shocks, new brakes, and 2 new belts on my Infiniti only cost $750 out the door. This place can't be beat!

*****

Excellent service at a great price. Much cheaper than most places and better service. Plus, the owner honors his guarantees without any problems. I highly recommend him.

*****

Super

*****

I was given great service. High quality job done at a fair price.

*****

I never leave a review I brought in an Acura NSX expecting to be ripped off and the guy looked at it for 2 hours fixed one problem easily looked into the other one and told me to bring it back only charged me $40, I was planning on bringing it back but he fixed the second problem somehow which i find out driving home but he didn't know he did. I'm still bringing it back just to do an oil change because he was so fair and to have him do anything else needed, he should have charged me a $100 . He also fixed a bracket in the car for free basically as well so fixed the three things for $40, go to this place... I don't care if you drive a Chevrolet or Ford, go here. You're going to have a small friendly Japanese guy fixing your car but he's completely honest

*****

Small shop with friendly mechanics. Good prices without skipping even the small steps. Would recommend for most work but maybe not major modifications or overhauls.

*****

husband always takes his car here. excellent job ,very professional,great prices... my family will always go here for everything.. honest people 100%....THE M.GARCIA FAMILY

*****

I wont take my 2007 Camry anywhere else. Best service, parts, and prices.

*****

Great services with honest prices.

*****

Friendly, professional and meets deadlines

*****

Don and the guys at Japanese Automotive are great. They are the only shop I trust with any of my vehicles

*****

I recently bought a 2015 BMW 328i, took it into the BMW dealer for inspection. During this inspection they found a rat has been chewing on my wiring. BMW Chapman quoted $800 to repair the wire, without telling me how severe the damage is. I always took my previous car to Doang at Japanese Automotive (I had a lexus previously).

At first, I was skeptical since I had a German vehicle but the team was able to find the wire within minutes of my arrival. On top of everything, they only quoted me $100 to replace the wire! Of course I said yes and they were able to fix the wire in less than an hour!

The service was FAST, HONEST, and QUALITY. I will be bringing my BMW back here for future issues as well as regular maintenance.

*****

Great work fast..

*****

The guys here are very great when it comes to all sorts of vehicles. I've taken my car here for about 2 years now and they never let me down. The prices are not mad when you know your getting the work done right by these guys. Highly recommend this company.

*****

Very nice people especially Don he took my mini Cooper in right away for a window repair , I'v dealt with repair shops the past , this is the place to go for any make or model .
Very fair and honest people ! !

*****

You won't find a more honest, professional, reliable, competent and reasonably priced auto repair shop in the entire Valley than Japanese Automotive. My wife and I have been using this facility for all of our auto repair/service needs for the past several years and we've been extremely satisfied with their work. In fact, they are now like family to us. They service all types of vehicles both domestic and foreign. The owner, Daun and his mechanics are absolutely awesome! My wife and I highly recommend this shop for all of your auto service/repair needs-----Trust us, you will not be disappointed!

*****

Real great place..100 percent trust worthy machanics.. I have all my cars fixed here with the people of Japanese Automotive.Love there work for good reasonable prices.. Thanks Don..

*****

Honest, hardworking mechanic Don Pham has been helping people fix and maintain their vehicles for years. One of the best finds in Phoenix.

*****

I bought a transmission from here, great place to get an engine and transmission. Nice and informative.

*****

Don's the Best! Tell set your vehicle right every time, without fail. I've been coming here for years, as does my family.

*****

I have gone to Kerry automotive and they tried to charge me $1200 for oil change, water pump change and a hose. Japanese automotive charged me only a tiny fraction of the cost, and gave me an excellent service. Great job!!
I recommend Japanese Automotive to anyone for great customer service, cheap price and excellent work!

*****

Excellent service

*****

Helped me passed emissions easily best computer diagnosis help in AZ gaureentee!!!!

*****

Good place fair prices.

*****

Good service

*****

This repair shop has very fair, very competitive labor/parts prices. Don, the proprietor, is very honest and will not recommend work done if unnecessary. His technicians are all ASE certified and knowledgeable on all Asian and European imports as well as American domestic vehicles. Furthermore if a customer bought an auto part that he/she has tried to install themselves but unsuccessfully, Don will arrange to have his techs install that part and will warranty his shop's labor. Other repair shops WILL NOT do this !

*****

(Translated by Google) The memories excellent service

(Original)
Los memories exelente servicio

*****

Sometimes in life you come across genuinely good humans. Don is one of those souls. His prices were $300 cheaper than anywhere else. But more than anything, he made sure my car was road safe for all the kids i have! Honesty, integrity and pride is clearly how he stays in business. Do yourself a favor, save money, get it done right the first time. My family loves this place

*****

Professional work reasonable pricing friendly staff.. best place in Phoenix for mechanical work..ask for DON..owner operator.

*****

Japanese automotive is one of the best places to service/fix you vehicle. The owner is Christian resulting in honest and quality work.

*****

Good service

*****

This is a great automotive shop. Don and his employees are excellent mechanics, they guarentee all the work performed. They do the work NEEDED at reasonable prices!

*****

Great work, they do detailed work fast and professionally

*****

Best place in town to get work done. Been taking them cars on a close friends recommendation for about a year. Regular maintenance is a reasonable price and well done. Great work, done quickly, and good prices.

Got in a fender bender. They made the whole front end look like new. Again, price was well within a reasonable range.

I priced an A/C overhaul for a hybrid Honda thats a little tricky to work on. They got the work done fast and the A/C works well. They offered the best price out of all the other places I called - I tried five or six. One A/C specialist from another shop even said I should absolutely take their bid if I trusted them. I do trust them.

*****

Awesome auto shop! Their quality of work is unmatched and the owner Don is honest and straightforward. They are a great local shop in my neighborhood and I will be taking my Mazda there going forward. They also work on domestic (American) cars too.

I went in to get brake pads replaced and their opinion on replacing rotors. Don took the time to review the car and suggested to machine smooth the old rotors over replacing. Most shops don't offer this and it saved me time and a lot of money. I also had them replace my serpentine belts (which wasn't scheduled) and they were accommodating.

*****

Awesome auto shop! Their quality of work is unmatched and the owner Don is honest and straightforward. They are a great local shop in my neighborhood and I will be taking my Mazda there going forward. They also work on domestic (American) cars too.

I went in to get brake pads replaced and their opinion on replacing rotors. Don took the time to review the car and suggested to machine smooth the old rotors over replacing. Most shops don't offer this and it saved me time and a lot of money. I also had them replace my serpentine belts (which wasn't scheduled) and they were accommodating.

*****

Don is a life saver when it comes to repairing vehicles. Unlike other mechanics he fixes things he sees wrong then and there so there's no issues later on. His services are affordable and quality assurance guaranteed...

*****

I have been taking my 2007 Camry here for a while now and i wont go anywhere else. I had my alternator replaced, fuel injection service, a tume up, and three oil changes and my car runs like a champ. If you care for your car and want great service at fair prices give them a try. Thank you very much for taking such great care of my car.

Update.
I have now been bringing my 2007 Camry here for five years. I have always received excellent service, and very fair prices. They also give me great guidance on maintaining my car. I won't take my car anywhere else. Thanks again for taking such great care of my car.

*****

They are the best mechanics we have had! Very trustworthy, will give you the best value and treat you like family!

*****

I recently became a customer via referral. Don's services are economical, and reliable. It's my new go to place, as I feel he is honest and professional. No hidden fees, what he quotes is what you pay. Thanks Don!

*****

Took my Infinity G35 in cause wouldn't turn on , The owner was very interested in getting it running again for me after sitting for 6months. Come to find out he found my problem, my Computer it was fried. Gave me a good price on new part and labor. Car was back running like new again. Very good on timing on getting the car back to me. I recommend Japanese Auto to all my friends and family.. 5 from this very happy customer.. thanks again.

*****

Japanese Auto has been the place I've taken my cars for the last several years. Don is completely honest about the work that needs to be done and the price is always fair. He guarantees his work and the turnaround is always quick.

*****

Very happy with service and friendly

*****

Just a nice place to have your car worked on, the owner Don is a great friendly person to all that comes in.. take your vehicle to this place...

*****

Awesome fast service. Very reasonable prices. The owner is very nice and professional. Highly recommended.

*****

I've been taking multiple cars here for the last 4-5 years or so. Every single time, they're fast and the work is goo. There was an instance where I broke a wire leading to my AC knob, and the entire harness ran $500 or so. They were able to rig it up so it still worked without buying the part, and it still works great to this day. I paid less than $100.
I can't say enough good things, their prices are fair and reasonable, and they're usually pretty quick as well. Japanese Auto never forces work on you either, there's been times I haven't had enough cash to get some work done that he suggested, an he didn't fight me on it. He does what he can to work with you as best as possible.
I don't take my cars anywhere else now, for whatever car problems even if it's complex I'd trust Japanese Auto to be honest with you unlike many other shops you may find.

*****

fast and fair.

*****

I had the Best Experience..I got my Honda Accord Serviced and got my CV Joints fixed at a very reasonable cost. I will bring all my cars there. They do Outstanding work! The job was 1200 less than the Dealership. Thank You for your hard work!

*****

Japanese Automotive is the best place I have ever found in Arizona. They are honest and offer outstanding service. I really like the way Don Pham cares about his customers. He is a great person that tells you the truth. Every time I have gone to this auto repair shop they have really offered the best service in town. If you want someone that really does the best repairs for the money you pay please give them a try, I really have been impressed by them. I am telling all my family and friends to call Don when they need their care fixed. Their number is 602-973-2886. Their address is 6511 N. 27th Avenue, Phoenix, AZ 85017.

*****

I have been taking my 2007 Camry here for a while now and i wont go anywhere else. I had my alternator replaced, fuel injection service, a tume up, and three oil changes and my car runs like a champ. If you care for your car and want great service at fair prices give them a try. Thank you very much for taking such great care of my car.

*****

Sometimes in life you come across genuinely good humans. Don is one of those souls. His prices were $300 cheaper than anywhere else. But more than anything, he made sure my car was road safe for all the kids i have! Honesty, integrity and pride is clearly how he stays in business. Do yourself a favor, save money, get it done right the first time. My family loves this place

*****

You won't find a more honest, professional, reliable, competent and fairly priced auto service/repair facility in the entire Valley than Japanese Automotive. My wife and I have been using this facility for all of our auto service/repair needs for several years now and we've been extremely satisfied with their work. The owner, Doan and his mechanics are awesome!. We highly recommend this facility to everyone for all of your auto service/repair needs.

*****

So glad I found this business while staying at the RV park down the street. I needed my tow vehicle checked out for it's 60,000 mile check. I made a visit to the dealership for recall work so I know what they found. I attempted to change my map light bulbs and pushed the bulb in and lost it. The dealership wanted $385.00!!!!!!! to replace it WHAT. Thank God I found Don. He is knowledgeable, personable and fair. He charged me 75$ to replace the bulbs of the map light. It had to be popped out from the ceiling. He did maintenance and a front brake job just as noted in the dealership's analysis. The job was done for a very reasonable price and in a timely manner. Try him out.

*****

My car was purchased used and had no recent record of maintenance services, other than a recent oil change sticker attached on the windshield. I took it over to Don for checkup and advice on any possible repair. The guy is an amazing experienced and honest mechanic! He did a 360 diagnosis under the hood and below the car from bumper to bumper and found several problems with it. I was told to do fluid replacements and wheel alignment, along with some cosmetic redos, to get it good as new again. With all the work done, I'd say I was charged about half of a dealer price. Prices are extremely reasonable. I highly recommend this auto repair shop to anyone!

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